Refund policy

At MotivatePrints, every piece is made to order — uniquely printed just for you the moment you purchase it. Because each item is created on demand, we do not accept returns or exchanges for reasons such as change of mind, size selection, or preference.

However, your satisfaction matters deeply to us.

Damaged, Defective, or Incorrect Orders

If your print arrives damaged, flawed, or not as expected, we’ll make it right. Please contact us at support@motivateprints.com within 7 days of delivery and include:

• Your order number

• A brief description of the issue

• Clear photos of the damage or defect

Once verified, we will replace the item at no cost or provide an appropriate solution.

Our Commitment to You

While returns aren’t possible due to the custom nature of our production process, we stand behind the quality of our work. If anything is wrong with your order, rest assured — we will work with you quickly and fairly until you’re satisfied.

If you have any questions, contact us anytime at support@motivateprints.com